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Accessible Tourism Promotion Seminar
Tokyo Metropolitan government holds the Accessible Tourism Promotion Seminar for those involved in the tourism sector in order to provide knowledge on the basics and merits of accessible tourism, how to prepare for the diverse international guests, barrier-free mindsets and the approach to reasonable accommodation, and many more.
The digest versions of the past seminars are available to the public as well.
※This seminar is held in Japanese.
Accessible Tourism Promotion Industry Seminars (October 2025 / webinar)
Part 1 (30 minutes): Interview with a Person with Disabilities (Current Situation Analysis)
Part 2 (60 minutes): Learning from Practical Case Studies
Part 3 (15 minutes): Proposals for Solving Key Issues
[Disseminating Accessible Tourism Information]
Speaker: Mr. Abe Kazuo
Visualizing Accessible Accommodation Information
Speaker: Ms. Katayama Reiko
Creating a Web Environment Accessible to Everyone, Regardless of Disability
Speaker: Ms. Oshiro Kotone
Effective Information Dissemination Across Media: Pamphlets, Websites, and Social Media
Speaker: Mr. Muroi Takao
Key Information Needed by Users and Effective Communication Points Derived from Case Studies
(Held October 24, 2025)
[Accessible Services for Inbound Travelers]
Speaker: Mr. Nomura Kuniyasu
Initiatives for Accessible Tourism in the Inbound Market
Speaker: Mr. Barry-Joshua Grisdale
Accessible Information in Japan that Inbound Travelers Want to Know
Speaker: Mr. Uematsu Hayato
Key Points for Serving Deaf and Hard-of-Hearing Visitors Ahead of the Deaflympics
Speaker: Mr. Nomura Kuniyasu
Essential Points of Accessible Tourism Derived from Practical Case Studies
(Held October 26, 2025)
[Business Impact of Accessible Tourism]
Speaker: Ms. Imaizumi Kimiko
ANA’s Initiatives Toward “A Sky Friendly to All” (All Nippon Airways Co., Ltd.)
Speaker: Mr. Sato Masaki
Hakone’s Universal Tourism Efforts — Ranked No.1 in the “Top 100 Sustainable Destinations in the World”
Speaker: Mr. Tokue Junichiro
Organizational and Managerial Benefits of Accessible Tourism Derived from Practical Case Studies
(Held October 29, 2025)
Accessible Tourism Promotion Seminar 2025 (February 2026)
Learning Support Methods Tailored to Different Disabilities in Dining, Tourism, Shopping, and Emergency Evacuations, and Practicing Reasonable Accommodation through Disability Simulation Exercises
1.Hospitality in Dining Settings Guiding guests to seating Explaining menus and describing dishes
2.Hospitality at Tourist Facilities Explaining exhibits and displays Guiding guests to restrooms and other facilities
3.Hospitality in Shopping Facilities Explaining merchandise and product displays Assisting with payments and transactions
4.Emergency Response and Evacuation Support Appropriate support for guests with disabilities during emergencies such as earthquakes, tsunamis, and fires
Review of Fieldwork and Instructor Feedback
Accessible Tourism Promotion Seminar
(Held February 3, 2026, Ueno Venue)
Accessible Tourism Promotion Seminar
(Held February 6, 2026, Tachikawa Venue)
- Unauthorized copying and replication of the contents of this site, Seminar contents ,text and images are strictly prohibited. All Rights Reserved
- The Seminar contents are as of event day.
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Tokyo, a city that is accessible everywhere to anyone.
Sightseeing where you wish, as you wish.
This ability to travel anywhere you please makes life that much richer.
Tokyo welcomes your visit.
Here you can encounter tradition,
history, culture, nature, technology,
and, best of all, smiling faces.
Making tourism closer and more
enjoyable through accessible tourism.
